Order cancellations must be made via email within 24 hours of placing order for a full refund. An order cannot be cancelled once 48 hours passes after placing order.
Any jewellery or sale item is non refundable or exchangeable once it leaves our premises.
Payment: Payments can be made with Credit/Debit card and also via Paypal. We also accept Bank transfers in certain circumstances, however, customers are advised to contact us before making any Bank Transfer.
Return & Exchange
Returns and exchange request must be made in writing via email with details of your name, order number and reason for return within 24 hours of receiving the product. Please return your item within 10 days of purchase unworn and in its original packaging with all tags attached including the receipt. The return and exchange service is not free, which means customers will bear the cost of the posting back the item. To ensure a refund or exchange customers are advised to use a reputed mailing service to post back the item. Please Note that Peerless Array does not take any responsibility of any loss or damage caused during return of the parcel. Any clothes altered/ damaged or marked in anyway cannot be returned unless it’s a manufacturer’s fault.
The process of refund might take up to 10 working days and the money will be refunded in the same account that was used for payment. Mind that any postage cost is non-refundable. Returns from outside United Kingdom might be charged for import duty and taxes.
Any kind of Jewellery is non- refundable or exchangeable due to health and safety reasons.
Items which are on Final sale are also non- refundable or exchangeable.